Common Questions

Check out the most frequently asked questions. Write to us for more information.

    • Content posting, the text and the image materials has to be provided by you. We will fine tune it and add royalty free images, if necessary, to enhance it.
    • Minor front-end trouble shooting, if need be interact with your server host to ensure smooth functioning of the website.
    • Image touch-ups and replacements.
    • Free website maintenance service is limited to static websites and blogs.
    • Yes, our maintenance on Ecommerce website is limited to the posting and cleaning up of the images.
    • We do handle full fledge Ecommerce site maintenance and trouble shooting on a customized rate. Write to us for a  quote.
    • Yes, we do it as a custom project development.
    • In the Sapling and the Tree plan, we develop static Wordpress based websites and blogs. For any customized themes, plugins or development, charges are extra or as per the actuals purchased.
    • No the content and the images has to be provided by you.
    • The onus of the copyright images or content is yours.
    • We will help you with image enhancement, fine tuning the copy. If need be, we will also help you in sourcing royalty free, Creative Commons licensed images.
    • You can buy those images and give it to us or, we can raise an invoice and you can pay us to buy them.
    • The copyright and the intellectual property rights are completely yours. We just design and develop for you..
    • We only provide HTML5 animations. Flash development and animations are based on custom rates.
    • Write to us with your requirement and we will give you the quote.
    • Sure, we will coordinate with your server host to help you. But, if the troubleshooting requires some intense, programming time, then we will have to raise a custom quote for you.
    • No, we do not do the printing of the creatives. We supply you with the artwork only.
    • No, we don’t work on 3D animations.
    • Yes, if the overlap is more than 2 days of the first week of the next month, we will charge you for the month.
    • Write to us and if it fits our activity scope we might do it.
    • Normally it's 2 to 3 day’s time, unless it’s a website or a multi-page print creatives. Nevertheless, the timelines will be provided to you in our project management system.
    • The content for the post will be provided by you, we will design the post and also post it for you on your social media channels.
    • Yes, we can do it as a custom project. Write to us with your requirement and we will provide you with the quote.
    • it’s very simple. If you reverse your decision of doing business with us within 7 days time, we will refund you the amount minus the transaction cost. No questions asked, except maybe for feedback.

More details on FAQ’s

Write to us for any additional information.

We will get back to you asap.